Terms and Conditions for RampuriChaku.in

Welcome to RampuriChaku.in. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.

1. General Terms

  • Acceptance of Terms: By using this website, you agree to abide by these Terms & Conditions, our Privacy Policy, and any other policies or guidelines that are referenced or linked to on this website.
  • Changes to Terms: We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page, with the effective date updated accordingly. It is your responsibility to check for updates regularly.

2. User Account

  • Account Creation: To access certain features of our website, such as placing an order or tracking your purchases, you may need to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up to date.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized access or suspicious activity related to your account.

3. Products and Pricing

  • Product Availability: We strive to ensure that the products listed on our website are available for purchase. However, there may be occasions when items are out of stock or unavailable. We will notify you if an item cannot be fulfilled.
  • Pricing: All prices are listed in INR (Indian Rupees) and are subject to change without notice. We take every effort to ensure that prices and product details are accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust your order accordingly.

4. Order Process

  • Order Confirmation: After placing an order, you will receive a confirmation email containing details of your purchase. This does not mean that your order has been accepted. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, payment issues, or suspicion of fraudulent activity.
  • Order Cancellations: You may cancel an order before it has been dispatched. Once the order has been shipped, it cannot be canceled.
  • Payment: Payments for orders must be made through the available methods on our website. We accept secure payment options, and all transactions are processed in compliance with applicable security standards.

5. Shipping and Delivery

  • Shipping: We currently offer shipping within India. Delivery times are typically between 5-7 business days, though it may take up to 10 days for deliveries to northern regions.
  • Shipping Charges: Shipping costs are based on the weight of the items in your order. Orders over ₹2000 qualify for free shipping.
  • Delivery Issues: If your order is not deliverable due to incorrect information or address issues, we will attempt to contact you to resolve the situation. If the package cannot be delivered, it will be returned to us.

6. Returns and Exchanges

  • Return Policy: We accept returns for unused products within 10 days of delivery. Items must be returned in their original packaging. The customer is responsible for return shipping costs.
  • Exchanges: If the product is unused, exchanges are allowed. The customer is responsible for shipping costs for exchanges.
  • Damaged Products: If the product is damaged during shipping, we will replace it. Please contact us immediately if you receive a damaged item.

7. Intellectual Property

All content on RampuriChaku.in, including text, images, logos, and designs, is the property of RampuriChaku.in or its licensors. You may not reproduce, distribute, or use any content from the website without permission.

8. User Conduct

You agree not to use the website for any unlawful purposes or in a manner that could harm, disrupt, or interfere with the functioning of the website or the services provided. You agree to comply with all applicable laws when using our services.

9. Privacy

By using this website, you consent to the collection and use of your personal information as described in our Privacy Policy.

10. Limitation of Liability

RampuriChaku.in is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from the use of our website or products, except where such liability cannot be excluded by law.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes related to these terms will be resolved in the courts of Ernakulam District, Kerala, India.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

RampuriChaku.in
Email: mail@rampurichaku.in
Phone: +91 6282919858

By using RampuriChaku.in, you acknowledge and agree to these Terms & Conditions. Thank you for shopping with us!

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